Privacy Policy

Introduction

This Privacy Policy (the “Policy”) describes the practices of Divine Daily and its affiliates (hereinafter “Divine Daily,” “we,” “our,” or “us”) regarding the collection, storage, use, transfer, and protection of personal data from individuals (“you”) who access the Divine Daily mobile application and the https://divinedaily.app website, including all associated subdomains, products, and services (collectively referred to as the “App” or the “Services”).

This Policy forms an integral part of our Terms and Conditions (“Terms”) and is designed to explain clearly how we handle your personal information, what your rights are under applicable data protection laws, and how you can exercise them.

“Personal Information” means information that identifies or relates to an identifiable individual as defined under the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the UK Data Protection Act 2018 (“UK Data Act”), the California Consumer Privacy Act (“CCPA”), the Virginia Consumer Data Protection Act (“VCDPA”), and other relevant data protection frameworks (collectively referred to as “Applicable Law”).

For residents of the European Union and the United Kingdom, the data controller is NexGen Matrix LLC, a private company incorporated under the laws of [insert your country], with its registered office at [insert full address], registered under number [insert company registration number if applicable].

For all other users, including those in the United States, the data controller is NexGen Matrix LLC Inc., a corporation registered in [insert state, e.g., Delaware, USA].

This Policy explains your privacy rights and the methods available to exercise them under Applicable Law.

If you have questions or wish to exercise any of your rights, please contact us at:

Email: privacy@divinedaily.app

Please note that Divine Daily provides devotional and faith-based reflections meant to inspire and encourage. The App does not offer professional medical, legal, or psychological counselling. If you are in distress or facing urgent issues, please contact a licensed professional or emergency services immediately. Reliance on any content provided by Divine Daily is entirely at your discretion and risk.

Personal Information We Collect

Divine Daily collects and processes various categories of Personal Information depending on how you interact with our App, website, and related services. This information helps us deliver personalized devotional experiences, improve functionality, and comply with applicable legal obligations.

The following table outlines the main categories of Personal Information we may collect:

Special Notice Regarding Sensitive Data

Some data processed through Divine Daily (such as prayer notes or faith reflections) may fall under the category of special category data or sensitive personal information under GDPR and similar laws. Such data is processed only with your explicit consent and solely for devotional and spiritual engagement purposes.

You may withdraw this consent at any time by emailing privacy@divinedaily.app, though doing so may limit access to certain App features.

Data Sources

We collect Personal Information from three main sources:

• Directly from you — when you sign up, submit prayer content, or contact us.
• Automatically — through your device, cookies, and analytics tools when using the App.
• From third parties — such as authentication providers, analytics partners, or app stores.

Purpose and Legal Basis for Processing

When you use or interact with the Divine Daily App and related Services, we process your Personal Information for various purposes in accordance with applicable privacy and data protection laws.

The legal bases under which we process your data may differ depending on your country of residence but will always align with recognized frameworks such as the GDPR, UK Data Act, and CCPA/CPRA.

The table below outlines the primary purposes for which we process your Personal Information, along with the legal basis and types of data involved.

Processing of Sensitive and Faith-Based Data

Some information you provide to Divine Daily—such as prayer intentions, faith reflections, or spiritual journal entries—may qualify as sensitive personal data under certain privacy laws (for example, information revealing religious beliefs).

We will only process such data when:

• You have explicitly consented to it, and
• It is necessary for providing the devotional features of the App (e.g., personalized prayer reminders, scripture suggestions).

You may withdraw your consent at any time by contacting privacy@divinedaily.app, though this may limit the availability of certain features designed to enhance your devotional experience.

When We Rely on Legitimate Interest

Where permitted by law, we may rely on legitimate interest as a lawful basis for processing data, particularly for:

• App performance and security improvement
• Detecting and preventing misuse or fraudulent activities
• Conducting analytics to better understand user engagement
• Communicating essential service-related updates
• Developing and enhancing faith-based content responsibly

We always balance our legitimate interests with your privacy rights and expectations to ensure fair and lawful processing.

Consent Withdrawal

If any of our data processing activities are based on your consent (for instance, receiving devotional notifications, newsletters, or faith journaling synchronization), you can withdraw that consent at any time without affecting the legality of prior processing.

You can do this directly through your App settings or by emailing privacy@divinedaily.app.

Collecting Your Data

Divine Daily collects Personal Information through a combination of methods to provide, improve, and personalize your devotional experience. Information may be collected directly from you when you create an account, submit prayer requests or journal entries, adjust your preferences, contact our support team, or participate in surveys or community features.

Certain data is also gathered automatically when you use the App or website through cookies, analytics, and device identifiers— such as your IP address, device model, operating system, session duration, app activity, and crash reports—to help us maintain functionality, ensure security, and analyze usage trends.

In addition, we may receive information from third-party sources, including social login providers (Google, Apple, or Facebook), app stores, cloud hosting services, and analytics partners like Firebase or Google Analytics, which support secure sign-ins, app performance monitoring, and feature optimization. Any information shared by these third parties is governed by their own privacy policies and processed by Divine Daily only as permitted by law.

Finally, if you include Personal Information about others—for instance, in prayer requests or shared devotional content—you are responsible for obtaining their consent before submission. By using Divine Daily, you agree that data collected through these combined sources may be processed to operate the App responsibly and in accordance with this Privacy Policy.

Sharing Personal Information

There are specific situations in which we may disclose, transfer, or share your Personal Information with selected third parties, always under lawful grounds and with appropriate safeguards. Divine Daily does not sell your Personal Information. However, certain categories of third parties may have limited access to your data in order to help us provide our Services, comply with legal requirements, or protect the rights and safety of our users. These third parties act under strict contractual obligations that ensure compliance with applicable data protection laws and confidentiality standards.

The table below outlines the main categories of recipients and the reasons for which data may be shared:

All disclosures are performed in compliance with the principles of necessity, transparency, and proportionality. Before any transfer occurs, we evaluate the legitimacy and adequacy of the recipient’s privacy and security measures to ensure your information remains protected.

Data Security

Divine Daily places the highest importance on protecting your Personal Information and maintaining the confidentiality, integrity, and availability of all data we process. We have implemented a combination of physical, technical, and organizational measures that are designed to prevent unauthorized access, misuse, alteration, or destruction of your data. These measures are reviewed and updated periodically to ensure ongoing compliance with applicable data protection laws and evolving security standards.

Our security practices include the use of secure servers, firewalls, and encryption technologies that safeguard data during transmission and storage. Access to Personal Information within Divine Daily is restricted to authorized employees, contractors, or service providers who require it to perform their duties, and all are bound by strict confidentiality obligations. In addition, we use authentication and access control systems to monitor and protect sensitive data from unauthorized activities.

We also take steps to ensure that any third parties who process data on our behalf maintain similar levels of protection. All external partners are required to comply with data protection agreements that specify clear responsibilities for handling and safeguarding information.

While Divine Daily makes every reasonable effort to protect your data, no electronic system or storage method can be guaranteed as completely secure. We therefore cannot ensure absolute protection against all possible security incidents or breaches. However, in the event of a security incident that affects your Personal Information, Divine Daily will act promptly to contain the issue, assess potential risks, and notify you and relevant authorities as required by applicable law.

If you suspect any unauthorized use of your account or believe that your data may have been compromised, you should immediately contact us at privacy@divinedaily.app so that we can investigate and assist in securing your account.

Data Retention

Divine Daily retains your Personal Information only for as long as it is necessary to fulfill the purposes outlined in this Policy or as required by applicable laws and regulations. We evaluate the type of data, the reason for collection, and any legal or contractual obligations before determining how long information should be kept. When the retention period expires, your Personal Information is securely deleted, anonymized, or removed from our systems in a manner that prevents recovery or misuse.

For users of the Divine Daily App, we retain data associated with your account for as long as your account remains active and for a limited period thereafter to comply with legal, accounting, or reporting requirements. Once you request deletion of your account or discontinue using our Services, we delete or anonymize your data within a reasonable period unless we are required by law to retain it for a longer duration. Certain records may be retained temporarily for audit purposes, dispute resolution, or to ensure compliance with applicable regulations.

As a general guideline, Divine Daily follows these retention principles:

• User Account Data is stored for the duration of your account activity and up to five years after deactivation unless a longer period is required by law.
• Communication and Support Records are retained for up to two years after the correspondence ends.
• Transaction Data related to in-app purchases or subscriptions is stored as long as necessary for tax, accounting, and legal compliance purposes.
• Backup and System Logs may be retained for operational security, troubleshooting, and recovery needs, typically for short, defined periods before secure deletion.
• Anonymized and Aggregated Data that no longer identifies an individual may be retained indefinitely for research and analytical purposes.

If you request the deletion of your data, we will remove your Personal Information as soon as it is no longer needed for the purposes stated above, except when retention is required to comply with law, resolve disputes, enforce our Terms, or prevent fraud. In such cases, data will be kept only for the time necessary to meet those specific obligations.

Divine Daily applies these principles globally to ensure a consistent and lawful approach to data retention. We also maintain detailed internal policies to guarantee that all deletion or anonymization processes are verifiable and securely executed.

Children’s Privacy

Divine Daily is designed for individuals who are at least five years of age or older. We understand the importance of protecting the privacy of children and do not knowingly collect or process Personal Information from anyone under the age of thirteen. If we become aware that Personal Information has been collected from a child who does not meet this minimum age requirement, we will take immediate steps to delete that information from our records.

Parents or legal guardians who believe that their child may have submitted Personal Information through the Divine Daily App or website should contact us at privacy@divinedaily.app so that we can investigate and take appropriate action. If applicable privacy laws in your region establish a higher minimum age for the processing of Personal Information, Divine Daily will comply with the higher standard.

Divine Daily encourages parents and guardians to monitor the online activities of their children and to teach them how to use the internet responsibly. We recommend that minors use the App only under the supervision of an adult who can ensure that any information shared aligns with the family’s consent and values.

Because Divine Daily may contain content related to faith, reflection, and personal growth, users should ensure that all interactions with the App are appropriate for their maturity level. By using Divine Daily, you confirm that you meet the minimum age requirement established in your jurisdiction.

Your Rights Under GDPR and UK Data Act

If you are a resident of the European Union or the United Kingdom, you have specific rights regarding your Personal Information under the General Data Protection Regulation (GDPR) and the UK Data Protection Act. Divine Daily respects these rights and provides transparent procedures to help you exercise them at any time. You can submit any privacy related request by contacting us at privacy@divinedaily.app.

Below is a summary of the rights you may exercise and what they mean for you as a user of Divine Daily.

Right to Information

You have the right to be informed about how we collect, use, and protect your Personal Information. This Privacy Policy explains these details in full, including what types of data we collect, how long we retain it, and the purposes for which it is processed.

Right of Access

You have the right to request confirmation that we hold Personal Information about you and to obtain a copy of that information. When submitting a request, please include your full name, the email address associated with your Divine Daily account, and any other details that can help us locate your records. We may verify your identity before providing the information to ensure that it is disclosed only to the correct individual.

Right to Rectification

If you believe that any of your Personal Information is inaccurate or incomplete, you have the right to request correction or completion. Many of your details can also be updated directly within your Divine Daily account settings. We will promptly review and correct any verified inaccuracies to ensure that your information remains current and reliable.

Right to Withdraw Consent

If you have provided consent for any specific processing activity, such as receiving devotional notifications or marketing emails, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal, but it may limit certain functionalities that depend on your consent.

Right to Object to Direct Marketing

You have the right to object at any time to the processing of your Personal Information for direct marketing purposes. Once we receive your objection, we will immediately stop using your data for this purpose. You can also unsubscribe from emails by selecting the opt-out option available in all our communications.

Right to Data Portability

You have the right to receive the Personal Information you have provided to us in a structured, commonly used, and machine-readable format. This allows you to transfer your data to another controller if you wish. We will provide this data securely and in accordance with the technical standards required by applicable law.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your Personal Information. This may apply when you contest the accuracy of data, object to its processing, or require us to retain it for legal claims. During the restriction period, we will store your data but will not use it for any other purpose.

Right to Erasure (Right to be Forgotten)

You have the right to request the deletion of your Personal Information when it is no longer necessary for the purposes for which it was collected, when you withdraw consent, or when processing is unlawful. Divine Daily will evaluate each request in line with legal and operational obligations. Some information may be retained where it is required for compliance, dispute resolution, or fraud prevention.

Right to Lodge a Complaint

If you are dissatisfied with how we handle your Personal Information, you have the right to lodge a complaint with your local data protection authority. While we encourage you to contact us first to resolve any concerns, you may also contact the relevant supervisory body in your country.

For example, users in the European Union may contact their national data protection authority. Users in the United Kingdom may contact the Information Commissioner’s Office (ICO).

Divine Daily will always cooperate fully with supervisory authorities and will respond promptly to any investigation or inquiry.

No Fee Policy

You do not need to pay a fee to exercise any of the above rights. However, if a request is clearly unfounded, repetitive, or excessive, Divine Daily may charge a reasonable administrative fee or decline the request in accordance with applicable law.

Your Rights Under US Privacy Laws (Including CCPA and VCDPA)

If you are a resident of the United States, you may have additional privacy rights under state laws including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), and similar legislation adopted in other states. These laws give you more control over your Personal Information and require Divine Daily to operate with transparency and accountability when handling your data.

You can exercise any of the rights listed below at any time by contacting us at privacy@divinedaily.app. We will respond within forty-five days of receiving your verified request, and if necessary, this period may be extended once by an additional forty-five days with proper notice.

Right to Know and Access

You have the right to request confirmation about whether Divine Daily collects, uses, or discloses your Personal Information. You can also request access to the specific categories of data we have collected about you, including the sources of that data, the purpose of collection, and the categories of third parties with whom the data was shared.

Right to Correct

You have the right to request correction of inaccurate Personal Information that we hold about you. When a correction request is received, we will verify your identity and make reasonable efforts to amend inaccurate or incomplete data in accordance with applicable law.

Right to Delete

You have the right to request deletion of your Personal Information that we have collected from you. Once we receive and confirm your request, we will delete your information from our records unless an exception applies. For example, we may retain data to complete a transaction, comply with legal obligations, or detect and prevent fraud.

Right to Obtain a Copy of Your Data

You may request a copy of the Personal Information you previously provided to Divine Daily. The data will be provided in a secure, portable, and commonly used format that allows you to transmit it to another service if desired.

Right to Opt Out of Data Sharing and Targeted Advertising

You have the right to opt out of the sale or sharing of your Personal Information for targeted advertising or profiling purposes. Divine Daily does not sell user data for commercial gain. However, you can still contact us if you wish to opt out of any data sharing related to analytics or personalized notifications.

Right to Limit the Use of Sensitive Personal Information

If you have provided sensitive data such as religious or faith-based information through the App, you have the right to limit its use or disclosure. Divine Daily uses such data only to provide devotional features and never for unrelated commercial purposes.

Right to Appeal

If we decline to take action regarding your request, you have the right to appeal this decision. Appeals can be sent by replying to our response or emailing privacy@divinedaily.app with a detailed explanation. Divine Daily will review all appeals and respond within sixty days, providing reasons for any final decision. If your appeal is denied, you have the right to contact your state’s Attorney General to submit a formal complaint.

Non-Discrimination

Divine Daily will not discriminate against any user who chooses to exercise their privacy rights. This means we will not deny you access to the App, provide a different level of service, or charge different prices because you exercised your rights. However, certain features that depend on specific types of data collection may not function properly if you choose to restrict data sharing.

Divine Daily is committed to honoring all state privacy laws in the United States. While the CCPA and VCDPA provide specific frameworks, we extend these protections to all U.S. users wherever possible to ensure a consistent and transparent approach to privacy management.

International Data Transfers

Divine Daily operates globally and may transfer and process your Personal Information outside of the country in which you reside. These transfers are necessary to provide our Services effectively, to maintain our global infrastructure, and to comply with applicable international data protection regulations. We understand that different countries have different privacy laws and therefore take additional steps to ensure that your information remains secure and treated with the same level of care wherever it is processed.

When data is transferred across borders, we apply appropriate safeguards as required by law. These may include the use of Standard Contractual Clauses approved by the European Commission, binding corporate rules, or other legally recognized mechanisms that ensure adequate protection of Personal Information. Our service providers and affiliates that process information on our behalf are contractually obligated to follow strict privacy and security standards consistent with the requirements of the European Union, the United Kingdom, and other applicable jurisdictions.

Transfers from and Outside of the European Union or the United Kingdom

For users located in the European Union or the United Kingdom, your data may be transferred to and processed in countries that have not been formally recognized as providing an equivalent level of data protection. In such cases, Divine Daily ensures that appropriate safeguards are in place through Standard Contractual Clauses or other lawful transfer mechanisms. These contractual terms are designed to provide a level of protection consistent with European privacy principles, ensuring that your rights and freedoms are preserved.

Transfers from and Outside of the United States

For users located in the United States, your Personal Information may be transferred and processed in other countries including those in the European Union and Asia, where Divine Daily partners or service providers may be located. Although privacy laws in these regions may differ from those in your jurisdiction, Divine Daily applies consistent privacy and security standards worldwide and takes measures to ensure that your data remains protected at all times.

Your Consent to International Transfers

By using Divine Daily, you acknowledge and consent to the transfer and processing of your Personal Information outside your country of residence as described in this Policy. These transfers are performed only when necessary to operate our App, deliver content, and maintain technical systems that ensure reliability and security.

Divine Daily continuously reviews all data transfer mechanisms to align with global privacy regulations and to ensure that any cross-border data movement is transparent, lawful, and respectful of your rights.

Changes to This Policy

Divine Daily may revise this Privacy Policy from time to time to reflect changes in our practices, improvements to our Services, or updates required by new laws or regulations. We are committed to maintaining transparency with our users and will make every reasonable effort to notify you of any material changes that could affect how your Personal Information is handled.

When updates are made, we will revise the “Last Updated” date displayed at the top of this document. In cases where significant modifications occur, such as changes in the purpose of data processing or updates to your privacy rights, we will inform you through appropriate channels. These may include email notifications, in-app messages, or notices displayed on our website. The method of notification will depend on the nature of the change and the impact it may have on your privacy.

Your continued use of the Divine Daily App or website after any changes take effect constitutes your acknowledgment and acceptance of the updated Privacy Policy. If you do not agree with the revised terms, you should discontinue using the App and contact us if you wish to delete your account or exercise your data rights.

We encourage all users to review this Policy periodically to stay informed about how Divine Daily protects and processes Personal Information. Any updates will always comply with applicable privacy laws and reflect our ongoing commitment to integrity, transparency, and accountability in the management of user data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your Personal Information is handled, you can contact us using the details provided below. Divine Daily is committed to addressing all privacy related matters promptly and with care.

We encourage you to reach out if you wish to exercise your privacy rights, withdraw consent, or report a possible concern about the handling of your data. Our privacy team will review every inquiry carefully and respond in accordance with applicable data protection laws.

If you are located in the European Union or the United Kingdom and believe that Divine Daily has not handled your data properly, you also have the right to contact your local Data Protection Authority. For users in the United Kingdom, you may reach out to the Information Commissioner’s Office (ICO). For users in the European Union, a full list of national supervisory authorities can be found on the official website of the European Data Protection Board.

Divine Daily appreciates your trust and is committed to protecting your privacy. We will continue to maintain high standards of transparency, security, and integrity in the way we collect, process, and protect your Personal Information.

Divine Daily

Email: privacy@divinedaily.app
Website: https://divinedaily.app
Address: NexGen Matrix LLC, 30 Guld Ste N, Sheridan, WY 82801, USA
Phone: +1 317-401-6662
Additional Emails: info@divinedaily.app | support@divinedaily.app